Elec Mower DCMWSP255 quit working
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I got a push behind electric mower, model DCMWSP255, in Sept 2023. I only used it about 6 times last fall. When I last used it this spring a week ago, it quit running after about 30minutes of operating. I made sure all the chutes were clear and the mowing height was set high. The grass was dry and there weren't any thick leaves. I also changed the batteries to freshly charged batteries that were tested on other Dewalt products that worked fine. I also took the safety key out and re-inserted it, in the event this does some sort of electric reset. Despite all this, the mower would not restart, even after sitting for a few days. Can you provide any troubleshooting guidance? This product is warranted for 3 years. How can I start a new warranty claim?
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Hello Jeanette Hartshorn , one of our agents will be reaching out to you via the email provided for further assistance. Thanks.
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