New battery is dead
Answered
I have a new battery that is dead and will not charge. This iis my second in the last year. I bought a new quad charger thinking my charger was bad but another battery died. Any info would be appreciated. Thanks
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Hello Charles Gentry, we're sorry to hear that you're experiencing issues with a second battery. I see that we have already sent replacements through our customer service division. We will have them reach out to you again to ensure everything is resolved. Additionally, they will provide information on how to stay in contact for further assistance, including details on the warranty process through our DEWALT service center, which handles all warranty matters.
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