Terrible Quality Lately
Answered
I have been using DeWalt exclusively for years now. I own thousands of dollars in tools and batteries. The last 4-5 years I have noticed that quality in both the batteries and tools has drastically decreased. I have 2 5ah 20v xr batteries that have each been through maybe 5 charge cycles and now they just won't charge at all. I have another 60v battery that is less than a year old and the charge indicator just stopped working. I am seriously considering completely jumping ship to Flex. I know I'm not the only one having these issues either.
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Hello Cameron Reuss, we're sorry to hear you are experiencing issues with the batteries. We would learn more and assist you. One of our agents will be reaching out to you via the email provided for further assistance. Thanks.
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