Battery exploded on me
Answered
I was out in the yard today just blowing leaves and cleaning up for spring, and out of nowhere one of the batteries I've been using started popping on the side and exploded. At first it was if the battery was just dying, like the charge was gone, then flames and smoke from the side. I don't know what to do here, and am considering throwing out the matching one. Any ideas? Help? How can I double check the other batteries I have? Are replacements and option?
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Hello Sam Price Our customer service team has contacted you to provide you with further assistance. Please check your email for a response.
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I would like to note that DeWalt did reach out to me, verified some details, and sent a replacement for the battery failure. Excellent support from you guys! Thanks.
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