Please contact your designated DEWALT, PORTER-CABLE, or BOSTITCH Factory Service Center directly for further assistance with any exchange and/or return for a DEWALT ServiceNet order. Their information can be found on the pink packing slip that accompanied your order shipment. You can also find their information on DEWALT ServiceNet by clicking on the "Edit Profile" tab located in the upper right hand corner of the site. This center's name, address, and telephone number are listed below your personal information in the bottom right hand corner.
IMPORTANT: To ensure correct processing of your return or exchange, please make sure to follow the return/exchange directions listed on the back of the pink packing slip which accompanied your order shipment.