Why doesn't my parts orders show when I check on DEWALT ServiceNet?

CHECK FOR CONFIRMATION PAGE 

On DEWALT SERVICENET, you will know if your parts order was accepted by our system, as you will reach a final web page that thanks you for your order as well as supplies you with your order number.

CHECK FOR CONFIRMATION EMAIL 

Additionally, if you have provided us with a valid e-mail address then you will receive a follow-up e-mail from us confirming this order number.

If you do not reach this final page nor receive the confirmation e-mail, your order was not successfully submitted on our site and thus, your credit card will not be charged. If your order is not successfully submitted, it is suggested that you re-enter your order on the site making sure that, at the end, you receive a confirmation order number.

This is for part orders made on toolservicenet.com.

CONFIRM WHERE THE PART ORDER WAS PLACED

If the order was not placed on toolservicenet.com then we are unable to track the shipment. In that case, please verify where the order was placed and contact the store for further assistance.