If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund at our Factory Service Center locations. To find a location near you, please check this link. For questions on how to return a tool, please contact the retailer where you made the purchase.
Most DEWALT power tools purchased after January 1, 2004 come with our warranty outlined on our warranty page. Please click the link for more details.
what exactly are we supposed to do when the retailer won't take the item back during the 90-day money back guarantee That's the problem I'm having right now Westlake saying that they don't do that I have the original receipt and it was bought February 24th 2022 first attempt to return was on May 12th 2022 They would not take it
Lowe's is horrible for this.
also ran into the lowes no return policy. im glad dewalt offers this but i've been waiting well over a month for a $300 check and can't understand why it should take so long. Also, they don't refund the sales tax so if you bought an expensive tool at lowes you could potentially be out alot of money.
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