Batteries are not working in Blower

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Scott Moore

I have 2 DCE100 handheld blowers. I got one 2 years ago and another last week. Neither blower works with the fatter batteries like the 4AH and above. They both run for 1½ to 2 SECONDS and stop. I have to release the trigger and try again over and over with the very same result. 

I thought it was compatible with ANY battery. All ads and product info states that ANY 20v battery will work. But in my case, only the small thin batteries up to 2AH will work. They only last about 8 to 10 minutes which makes my 2 blowers useless.  

I have tried the DCB204 4AM batter and the 6AH battery but same issue with both. What is going on with your blowers and why will neither work with the larger 20v batteries??? And yes, my batteries are fully charged.

I have even seen this blower being sold as a package with the 4AH battery so why won't it work with mine???

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    Jhina V

    Hello Scott Moore

    Thank you for contacting us! We've opened up a ticket with our customer service team and will work to resolve your issue. 
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    Scott Moore

    Thank you and yes, the new battery you sent me fixed the issue. Apparently the old battery had a short or something in it??? But in any case, the new battery solved it and thank you again!

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    James Kirby

    How to contact anyone to help me with my 20v battery a flex volt that I bought 3 months ago and now won't charge?

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    Jhina V

    Hello James Kirby

    Our customer service team has contacted you to provide you with further assistance, please check your email for a response. 
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    James Kirby

    I bought 2 batteries and one won't even charge. I've submitted photos of numbers that was requested as well as tool. It doesn't seem to be helping any because I'm still without a battery. I finally had to go get another one.

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    Lori Stefanishion

    We are having the exact same problem! We bought the blower about 1 1/2 to 2 years ago. We have two batteries and just like you the blower only works for a minute.

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    Jhina V

    Hello James Kirby

    Our customer service team has contacted you to provide you with further assistance, if you still need assistance please let us know.
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    Jhina V

    Hello Lori Stefanishion

    Thank you for contacting us! Our customer service team is working towards finding a solution please check your email for a response. 
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    Nick Warrenfeltz
    • Edited

    I have this same issue as well. The blower starts and runs with a 1.5ah battery for about 1-2 seconds then shuts off. Can someone please help me?

     

    EDIT: I also tried using this battery in another one of my tools yesterday (20v handheld circular saw) and saw the same behavior. The saw ramped up speed for about 1-2 seconds before shutting off.

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    Maycol

    Hi Nick Warrenfeltz
    As per our records, our customer service team was able to assist you, if you need further assistance, please let us know.

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    Maegan Barnett

    I am having the same issue with my blower. It is less than 2 months old. I have trues 3 different dewalt batteries that are charged and working in other dewalt tools. Also still showing charged when plugged it to charger. Any advice would be appreciated. Very disappointing. I’ve got things to blow!! 🤣

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