Batteries are not working in Blower

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    Jhina V

    Hello Scott Moore

    Thank you for contacting us! We've opened up a ticket with our customer service team and will work to resolve your issue. 
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    Scott Moore

    Thank you and yes, the new battery you sent me fixed the issue. Apparently the old battery had a short or something in it??? But in any case, the new battery solved it and thank you again!

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    James Kirby

    How to contact anyone to help me with my 20v battery a flex volt that I bought 3 months ago and now won't charge?

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    Jhina V

    Hello James Kirby

    Our customer service team has contacted you to provide you with further assistance, please check your email for a response. 
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    James Kirby

    I bought 2 batteries and one won't even charge. I've submitted photos of numbers that was requested as well as tool. It doesn't seem to be helping any because I'm still without a battery. I finally had to go get another one.

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    Lori Stefanishion

    We are having the exact same problem! We bought the blower about 1 1/2 to 2 years ago. We have two batteries and just like you the blower only works for a minute.

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    Jhina V

    Hello James Kirby

    Our customer service team has contacted you to provide you with further assistance, if you still need assistance please let us know.
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    Jhina V

    Hello Lori Stefanishion

    Thank you for contacting us! Our customer service team is working towards finding a solution please check your email for a response. 
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    Nick Warrenfeltz

    I have this same issue as well. The blower starts and runs with a 1.5ah battery for about 1-2 seconds then shuts off. Can someone please help me?

     

    EDIT: I also tried using this battery in another one of my tools yesterday (20v handheld circular saw) and saw the same behavior. The saw ramped up speed for about 1-2 seconds before shutting off.

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    Maycol

    Hi Nick Warrenfeltz
    As per our records, our customer service team was able to assist you, if you need further assistance, please let us know.

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    Maegan Barnett

    I am having the same issue with my blower. It is less than 2 months old. I have trues 3 different dewalt batteries that are charged and working in other dewalt tools. Also still showing charged when plugged it to charger. Any advice would be appreciated. Very disappointing. I’ve got things to blow!! 🤣

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