DW735 Type12 Motor Burned up
I bought this Planer in 2020 for projects I had on my house. Here it is 2023 and I am finally getting around to milling out the trim on my house from Hemlock stock I bought in 2020.
I have cut down actual 2x4 of the hemlock on my unisaw and started to plane them out to roughly 7/8" x 4" finish grade trim.
I have made certain not to push the planer too hard doing multiple passes on the dimensions setting before going to a finish plane.
I have run maybe 23 boards through this thing and the motor has burned up. I see that one of the metal plates built into the armature raised up out of the epoxy type compound it was set with. This caused a host of other problems, melted plastic, heating up of the brushes and wires. The brushes- I could barely get one out. The other has the housing jammed into it and the carbon material broke trying to remove it.
This seems to be a common problem amongst your TYPE 12 models. One of several regarding machining tolerances. This unit having been made in China. It also seems your service centers don't even know the mechanical differences or that there is any difference in models regarding the DW735. Type 1 built in Taiwan and Type 12 built in China.
This seems similar to the change in the Milwaukee impact gun that a certain torque testing channel discovered regarding their 1/2" model's retooling.
I paid A LOT of extra money because I have always held DeWalt in high regard for their quality.
My opinion is on all of this;
It seems the continued business model of earnings and always serving the shareholders financial interests through increased valuation of company stock has caught up with DeWalt as well. In order to save money you retooled this planer and started making it out of what many of us in the trades now call Chineseum. An inferior anything made in China from materials to machining tolerances and practices. To note this isn't a jab at China or the Chinese themselves. This is a jab at any company trying to save a buck and then passing off the product as the same old thing. DeWalt did note the change by adding TYPE 12 on the serial number label. In a size 10 font.
I am a single dad, running a contracting business remodeling my house. Because I never took the time to send in the warranty info which would have probably expired by now anyway I have to spend another $350 plus dollars to repair a tool I spent the extra money on to not have to repair said tool. This is on me though.
I could have gone to Harbor Freight and bought their garbage and finished my project for the same cost with less down time.
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I have the DW735X Type 1 and the same thing happened to mine only I had been using it for just over 3 years. Bought in July of 2020 and warranty ran out by a couple months. I could hear the power output changing and the sound of the motor became different. Then the motor starting smoking real bad and the breaker button tripped. The motor was super hot to the touch. I did the same and ordered a brand new Field, Armature, Bearings and Brushes and rebuilt the motor because there is no Dewalt Service facility anywhere near me. I live in VA Beach, VA and they state there is one is Hampton but when you call them they say they haven’t been repairing tools now for about 2 years and DeWalt needs to update their system. The next nearest to me is in Pennsylvania. DeWalt told me I could ship it and gave me the site to do so but after typing in my model info the site says my tool is not eligible for shipping. I reached out again to Dewalt and they sent me a shipping label to my email which was good. I decided to rebuild it myself but the first Armature I installed went bad within the first 8-10 passes. Just like yours, one of the metal plates raised up and caused a bunch of sparking and a continued loss of power. Fortunately I caught it before it ruined the Field and I ordered another one returning the defective one. It’s working great now after about a month of hassle to get this fixed. I’m overall very happy with Dewalt products and this was my first big hiccup with them/the product. My other small issue was a Hammer Drill. Somehow got stuck in hammer mode and won’t come out of it.
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