Dewalt batteries not charging
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I have purchased 2 5ah battery charger combos with bags and they wouldn't charge I had to return them both.
I've been using your tools for over a decade exclusively, so I don't need you telling me how to properly seat a battery.
I purchased the new double stack batteries today after returning one of the above listed combos and they won't charge?
Have you guys fired all of your quality control testers?
As a long time customer, I need to know wtf is going on... so I can find another brand of tools to get work done.
Thank you for wasting my time Dewalt.
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I had the same problem I bought two of the drill /impact drill combo sets and in both sets the batteries and or chargers were trash . Swapped them around and nada. Returned them to where I bought them the following day and they told me they had a bunch returned and recommended Milwaukee combo they had in stock so I went that way because I had wasted enough time on this crap. I think your on to something with the QC statement. Definitely gone down hill in recent years. What a shame
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Hello Rafael Montanez and thank you for your feedback. The issue may be with your charger, not the battery. If you haven't given up on us, we would like to help. We will reach out to you in an email. Thank you for your time.
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Happened to me just now, 1 of the 2 batteries in the combo pack I purchased won’t charge. I tried all the usual and not working. I have multiple working chargers and batteries so that’s not it.
Return costs to seller would be prohibitive since the rest of the combo works and it’s 2hours away for a drive. DCD792D2. -
I'm having the same problem. 2 of the power stack 5ah batteries purchased maybe 3 weeks ago and now 1 of them isn't charging. Even bought a new charger when I bought the batteries and didn't help a thing. I'm sick of paying ridiculous prices for batteries that don't last. I've went through at least 6 different batteries in the past 2 years and the same thing happens to every single one of them but 3 weeks is ridiculous.
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