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  • Maycol

    Hi David Sharp
    Thank you for contacting us! We've opened a ticket with our customer service team and will work to resolve your issue. Have a great day!

  • David Sharp

      Is It possible to be missing a part that controls the line feed ring,. when the string feeds out it sometimes comes out to far causing it to unwind and wrap around the spool, then the spool comes off from the unit.Is there a spring  washer or something that holds the feed ring from unwinding to far ?

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