What to do about DCB606 that is under warranty that Dewalt won't replace even with receipt?

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Handy Mann*

2023년 10월 06일 21:47

What should I do about this battery? I gave dewalt a receipt, a pic of the date code and information. They said it is under warranty but then refused to replace it.  

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  Handy Mann*

  2023년 10월 06일 21:55

  It was a from a DCB606-2 set

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  Deeris

  2023년 10월 10일 17:23

  Hello @..., 

  We're sorry for any inconvenience. It seems like we have assisted you with batteries and tools as a courtesy from our customer service. Warranties are handled by our DEWALT service centers. We will reach out to you via the email on file and provided here for further information. 

  Thanks, Deeris 

   

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