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댓글 8개

  • Deeris

    Hello Brandon Robertson, we're sorry to hear the batteries are not taking a charge. One of our customer support agents will be reaching out to you via the email provided requesting more information about the battery and charger including  date codes, model number and offer further assistance. 

  • James Freeman

    I have the same issue. Please reach out to me and help me.

  • Joe Anapolsky

    I’m having the same issue!!

  • Michael Parrish

    My 20V 2ah battery when seated on the charger shows fully charged but when the button is depressed nothing lights up and it doesn’t power any of my tools. The battery was part of a set and since it’s my smallest battery out of 6 it’s barely been used, maybe 3 times since purchasing it less then 3-4 months ago.

  • George Stathis

    I have the same problem. When i put my batteries on the charger it blinks red for a few seconds then turns solid red as if they were fully charged but they definitely aren't working.. They are DCB207 batteries and are about 8 months old. I’ve only used them 2x. I have an older battery with my impact driver which works fine with my tool, so the batteries are definitely defective. Please contact me.

  • Randall Sandefur

    Same issue as well.

  • Permanently deleted user

    Same issue here. Has there been a solution?

  • George Stathis

    I got my battery replaced under warranty 

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