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battery doesn't charge

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3 opmerkingen

  • Charles Legg

    I’ve got the same problem with their 20 volt mower. My batteries have been on charge for 3 hours and the red light is still flashing showing that the batteries are charging. It should take about one hour to charge the battery.

  • Deeris

    Hi John Wing , as per our records, our customer service team was able to assist you in guiding you to a service center near you. 

    Here is the information in case you need it. 

    BANANA COAST POWER TOOLS
    UNIT 8, GDT SECCOMBE CLOSE
    2450 Coffs Harbour
     
    02 6652 2633

  • Deeris

    Hi Charles Legg , as per our records, our customer service team reached out to you email/call and advised the batteries were no longer under warranty. Please also be advised batteries last between 2-5 years from the date of manufacturing. This includes use and no use. 

    We deeply apologize for any inconvenience this may have caused. 

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