Dewalt Blower DCBL722B
Besvarat
I got the Battery Blower DCBL722B in May 2024. I used it last night and went to use it today will not start. NOTHING! I have 3 different batteries and none work in the blower and the batteries work in the other products I have. Yes batteries are fully charged. see several post on problems with this blower? Has the problem been fixed with new blowers? Do I need to return the blower or request it on your Website?
Jerri
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Hello Jerri McCuen Thank you for contacting us! We've opened a ticket with our customer service team and will work to resolve your issue.
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I am having the same issue, same device. It won't start. Help!?
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Same exact problem. Less than 1.5 years old and used maybe a dozen times. There seems to be quite a bit of failure in the field and this certainly appears to be a design flaw. When are y’all going to recall these lemons? I have many DeWalt tools and batteries and have yet to see anything like this.
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I was able to take the blower back to the place of Purchase. I got the compact job site blower. Absolutely no issues!
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Trouble is, I bought it off Amazon!
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I bought mine at Amazon too. I don't suppose there's any recourse there. Calling this device a “lemon” is 100% right.
By the way, DeWalt customer service reached out to me and asked me a great many questions and demanded that I send over pictures of my device in email before they flatly said there was nothing for them to do because I bought the machine beyond the warranty period.
Instead of just getting to the point and telling me that they wouldn't help, DeWalt Customer Service instead decided to make me jump through a series of questions, including the picture-taking of the machine, and creating a PDF of the Amazon receipt before I got their terse refusal to help.
This is nothing short of a disrespectful use of my time, leading me on that we were on a path to a good resolution.
While I still think that a $200 leaf blower should work more than 15-20 times, I am reasonable and I can understand aging-out of a warranty. Standing by your machines should be something customers can want, but I can't demand of DeWalt - they have chosen not to care.
I have left a scathing one-star Amazon review to this effect.
Better luck to everyone else in this thread.
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