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All orders usually ship within days 2-3 via the shipping method of your choice. Orders must be received before 8:30PM ET to receive next day processing. Our warehouse does not ship parts on Saturdays, Sundays and/or Holidays . Also, this does not include parts that are on factory back order. Changes and updates to shipping status are not reflected on DEWALT Service NET until one business day after shipment.
Need help with your order, please contact your chosen DeWALT service center . Service Center information can be found by clicking on the "User Profile" tab on the left-hand side of our page.
Our customer service department is available by calling 800-433-9258 Monday - Friday, 8:00A.M. - 6:00P.M. Eastern Time.
Prefer to use e-mail? Click Contact Us . Our customer service representatives will respond to your questions within 24 business hours.
Need repair parts, service, or accessories? Contact your local DEWALT factory owned service center or any DEWALT factory authorized independent repair shop. Use our service center locator to find the closest center near to you.