Tracking Repair Status
Tracking the repair/warranty status of your tool is easy with ToolServiceNet. You will need your repair order number and the ZIP code of the billing address. Click here to begin.
This is used for repair claims that were filled out online at toolservicenet.com.
Finding Contact Information for Service Centers
Alternatively, you can contact the service center it was sent to for service directly. Need help finding the contact information for the DEWALT factory owned service center? Use our service center locator to find the contact information.
If you still require further assistance, our customer service department is available by calling 800-433-9258 Monday - Friday, 8:00A.M. - 6:00P.M. Eastern Time.
Prefer to use e-mail? Click Contact Us . Our customer service representatives will respond to your questions within 24 business hours.